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    A A. C. Nielson ¥§º¸´Ë¥«³õ¬ã¨s¤½¥q 

    absorption of costs ¦¨¥»¤À°t 
 
    accesibility ¥i¶i¤J©Ê 

    accessory equipment markets ªþÄݳ]³Æ¥«³õ 

    account management policies «È¤áºÞ²zµ¦²¤ 

    Acer §»°ò 

    acquisition new-product development strategy ·s²£«~¶}µo¦¬ÁʾԲ¤ 

    activity-based costing ¥H¬¡°Ê¬°°ò¦ªº¦¨¥»«Y²Î 

    adaptability ¾AÀ³©Ê 

    adaptation to market variations ¾AÀ³¥«³õÅܤƠ

    adaptive positioning ¾AÀ³©Ê©w¦ì 

    additions to existing product lines ²{¦³²£«~½uªº¼W¥[ 

    adequate size ·Ç½Tªº¤j¤p/¨¬°÷ªº³W¼Ò 

    administered vertical marketing systems ºÞ²z¦¡««ª½Àç¾P«Y²Î 

    administrative relationships ºÞ²zÃö«Y 

    adopter categories ±ÄÁʪ̪ºÃþ«¬ 

    adoption process ±ÄÁʹLµ{ 

    advertising and market segmentation ¼s§i»P¥«³õ²Ó¤À 

    advertising and sales promotion ¼s§i©M¾P°â«P¶i 

    advertising effects ¼s§i®ÄªG 

    advertising ethics ¼s§i­Û²z¹D¼w 

    advertising feedback ¼s§i¤ÏõX 

    advertising frequency ¼s§iÀW²v 

    advertising media ¼s§i´CÅé 

    advertising message ¼s§i«H®§ 

    advertising reach ¼s§i±µ¨ü¤H¼Æ 

    advertising source ¼s§i«H®§¨Ó·½ 

    advertising ¼s§i 

    aerobic enthusiasts ¼W®ñ°·¨­¹B°Ê·R¦nªÌ 

    aesthetics ¬ü·P 

    affinity club ¦P±Ú­Ñ¼Ö³¡ 

    after tests ¨Æ«á´ú¸Õ 

    agent middleman ¥N²z°Ó 

    agent/merchant middleman ¥N²z¤¤¶¡°Ó 

    allowance §éÅý 

    alteration °h´« 

    AMA Code of Ethics ¬ü°êÀç¾P¨ó·|¾·~¹D¼w¼Ð·Ç 

    Amazon.com ¨È°¨»¹¤½¥q 

    American Airlines ¬ü°ê¯èªÅ¤½¥q 

    American Express ¬ü°ê¹B³q 

    American Marketing Association ¬ü°êÀç¾P¨ó·| 

    Amoco ªü²ö¬ì¡]­^°ê¥Ûªo¤½¥q¡^ 

    analysis of data ¼Æ¾Ú¤ÀªR 

    analyzer strategy ¤ÀªRªÌ¾Ô²¤ 

    Anderson ¦w¹F«H 

    annual marketing plan ¦~«×Àç¾P­p¹º 

    annual requirement purchasing arrangement ¦~«×±ÄÁʻݨD­p¹º 

    anticipatory positioning ¹w¨£©Ê©w¦ì 

    anti-pollution legislation ¤Ï¦Ã¬V¥ßªk 

    anti-trust legislation ¤Ï¦«©Ô´µ¥ßªk 

    Apple Computers Ä«ªG¹q¸£ 

    area structure ¦a°Ïµ²ºc 

    aspiration/expectation level ´÷±æ/´Á±æ¤ô¥­ 

    aspirations of consumers ®ø¶OªÌ´÷±æ 

    assurance «OÃÒ 

    AT&T ¬ü°ê¹q¸Ü¹q³ø¤½¥q 

    ATM (automatic teller machine) »È¦æ¦Û°ÊÂd­û¾÷ 

    attitudes of consumers ®ø¶OªÌºA«× 

    attributes Äݩʠ

    audiences ¨ü²³ 

    auto repair ¨T¨®ºû­× 

    automation services ¦Û°ÊªA°È 

    automobile industry ¨T¨®²£·~ 

    autonomy ¦Û¥DÅv 

    availability ¥iÀò±o©Ê/¨Ñ³f¯à¤O 

    avante guardian «e½Ã¬£ 

    Avon ¶®ªÚ 

    awareness ¡]²£«~¡^ª¾¾å«×/ª¾¦W«× 

    B baby boomers À¦¨à¼é¥X¥Íªº¤@¥N¤H 

    backward channels for recycling ¦^¦¬ªº«á¦V´ë¹D 

    backward integration «á¦V««ª½¤@Å餯 

    banner advertisements ¾î´T¼Ð»y¼s§i 

    bar codes ±ø§Î½X 

    barter ¹êª«¥æ©ö 

    basic physical needs °ò¥»¥Í²z»Ý­n 

    Bausch & Lomb ³Õ¤h­Û 

    BCG Grow-Share Matrix ªi¤h¹y¼Wªø-¥÷ÃB¯x°} 

    before tests ¨Æ«e´ú¸Õ 

    Behavior Scan Information Resources Inc. ¦æ¬°±½´y«H®§·½¤½¥q 

    behavioural analysis ¦æ¬°¤ÀªR 

    behavioural hierarchies ¦æ¬°¼h¯Å 

    benchmarking °ò·Ç 

    benefit clusters §Q¯q¸sÅé 

    benefits §Q¯q 

    Benz ©b¹£ 

    billing ±b³æ 

    biological revolution ¥Íª«­²©R 

    birth rate ¥X¥Í²v 

    blanket purchase order ¤@Åó¤l±ÄÁʦX¦P 

    blind-paired comparison testing Âùª¼¤ñ¸û´ú¸Õ 

    Blockbuster 

    blue collars ÂÅ»â 

    BMW Ä_°¨ 

    Boeing ªi­µ 

    bottom line ©³½u/¬ÕÁ«¤@Äýµ²ºâ½u 

    brand awareness «~µP·NÃÑ/»{ª¾ 

    brand extensions «~µPÂX®i 

    brand loyalty «~µP©¾¸Û«× 

    brand mark «~µP¼Ð§Ó 

    brand name «~µP¦WºÙ 

    brand positioning «~µP©w¦ì 

    brand recognition «~µPÃѧO 

    brand strategies «~µP¾Ô²¤ 

    brand «~µP 

    branding strategy «~µP¤Æ¾Ô²¤ 

    branding «~µP¤Æ 

    brand¡¦s equity «~µPªº»ù­È 

    break-even analysis ¬ÕÁ«¥­¿Å¤ÀªR 

    break-even volume ¬ÕÁ«¥­¿Å²£¶q 

    breath of product assortment ²£«~½uªº¼e«× 

    breath or diversity of product lines ²£«~½uªº¼e«×©Î¦h¼Ë©Ê 

    bribery ¸ì¸ï 

    British Airways ­^°ê¯èªÅ¤½¥q 

    brokers ¸g¬ö¤H 

    budgeting ¹wºâ 

    bundle ®¹¸j 

    Bureau of Census ¤H¤f²Î­p§½ 

    Burger King º~³ù¤ý 

    busines strength rating °Ó·~¯à¤Oµû¤À 

    business plan °Ó·~­p¹º 

    business position ¸gÀç¦a¦ì 

    business sector °Ó·~³¡ªù 

    business services markets °Ó·~ªA°È¥«³õ 

    business strategies ¸gÀç¾Ô²¤ 

    business unit strategy ¸gÀç³æ¦ì¾Ô²¤ 

    Business Week ¡m°Ó·~©P¥Z¡n 

    buyback allowances ¦^ÁʧéÅý 

    buyback arrangements ²£«~ªð¾P 

    buyers¡¦ bargaining power ¶R¤èªº°Q»ùÁÙ»ù¯à¤O 

    buyers ±ÄÁʪ̠

    buying behavior ÁʶR¦æ¬° 

    buying center ±ÄÁʤ¤¤ß 

    buying inertia ÁʶRºD©Ê 

    buying intention ÁʶR·N¹Ï 

    buying offices ³sÂê°Ó©±ªº¶i³f¤¤¤ß 

    buying power indes (BPI) ÁʶR¤O«ü¼Æ 

    buying situation ±ÄÁʱ¡ªp/Ãþ«¬ 

    buying task ±ÄÁÊ¥ô°È

    C cable TV ¦³½u¹qµø 

    Cadillac ³Í­}©Ô§J 

    Campbell¡¦s Soup ª÷Ä_´ö·~¤½¥q 

    capital gains ¸ê¥»¦¬¯q 

    capital invested in product ²£«~§ë¤J¸ê¥» 

    Carnival ¹Å¦~µØ 

    cash cows ²{ª÷¤ûÃþ 

    cash discounts ²{ª÷§é¦© 

    catalogue sales ¥Ø¿ý¾P°â 

    categorization of perception ·Pª¾¤ÀÃþ 

    categorization ¤Àªù§OÃþ 

    Caterpillar Tractor ¥d¯S¥Ö°Ç¤½¥q 

    Cathay Airlines °ê®õ¯èªÅ¤½¥q 

    CBS Records °Û¤ù¤½¥q 

    CBS ­ô­Û¤ñ¨È¼s¼½¤½¥q 

    centralization ¶°¤¤¤Æ 

    chameleons/followers ÅܦâÀs/¸òÀHªÌ 

    channel alternatives ¥i¿ï¾ÜªºÀç¾P´ë¹D 

    channel conflicts ´ë¹D½Ä¬ð 

    channel decisions ´ë¹D¨Mµ¦ 

    channel functions ´ë¹D¥\¯à 

    channel institutions ´ë¹D²Õ´µ²ºc 

    channel management ´ë¹DºÞ²z 

    channel objectives ´ë¹D¥Ø¼Ð 

    channel of distribution ¤À¾P´ë¹D 

    channel power ´ë¹DÅv¤O 

    channel-control strategies ´ë¹D±±¨î¾Ô²¤ 

    channel-design decisions ´ë¹D³]­p¨Mµ¦ 

    channel-management decisions ´ë¹DºÞ²z¨Mµ¦ 

    channels of communication ¶Ç¼½´ë¹D 

    Charles Snow ¬dº¸´µ¡P´µ¿Õ 

    Cherokee ¤Á¿Õ°ò 

    chevrolet ³·¦òµÜ 

    choice criteria ¿ï¾Ü¼Ð·Ç 

    Christian Dior §JùØ´µ¥Å¡P­}¶ø¡]¥@¬ÉµÛ¦W®É¸Ë«~µP¡^ 

    Chrysler §JµÜ´µ°Ç 

    Citi Corp ªáºX»È¦æ 

    closing a sale µ²§ô¾P°â 

    clothing retailers ªA¸Ë¹s°â°Ó 

    CNN ¬ü°ê¦³½u·s»Dºô 

    co-branding Áp¦X«~µP 

    code of ethics ¡]¾·~¡^¹D¼w¼Ð·Ç 

    coercive power ±j¨îÅv 

    cognitive dissonance »{ÃѪº¤£¨ó½Õ 

    Colgate-Palmolive °ªÅS¼ä 

    collection of data ¼Æ¾Ú¦¬¶° 

    collection ¦¬´Ú 

    co-marketing alliances Áp¦XÀç¾PÁp·ù 

    combination compensation plan µ²¦X¦¡Á~¹S¤è®× 

    Comdex ­pºâ¾÷®i¾P·| 

    commercialization °Ó·~¤Æ 

    commitment ©Ó¿Õ 

    communication channels ¶Ç¼½´ë¹D 

    communication process ¶Ç¼½¹Lµ{ 

    communication «H®§¥æ¬y/·¾³q 

    communications media ¶Ç¼½´CÅé 

    company personnel ¤½¥q­û¤u 

    Compaq ±d¬f 

    comparative advertisements ¤ñ¸û¼s§i 

    comparison of brands «~µP¤ñ¸û 

    compensation deals ¸ÉÀv³B²z 

    compensation plan ¹Sª÷¤è®× 

    compensation/rewards ¹Sª÷/¼úÀy 

    compensatory ¸ÉÀv©Êªº 

    competition and industry evolution Ävª§©M¦æ·~ºtÅÜ 

    competition-orientated pricing Ävª§¾É¦V©w»ùªk 

    competitive advantage Ävª§Àu¶Õ 

    competitive (supply-side) evolution Ävª§¡]¨Ñ¤è¡^ºtÅÜ 

    competitive factors Ävª§¦]¯À 

    competitive intelligence Ävª§±¡³ø/«H®§ 

    competitive parity promotion budgeting Ävª§§¡¶Õ«P¾P¹wºâªk 

    competitive strategy Ävª§¾Ô²¤ 

    competitive strength Ävª§Àu¶Õ/¯à¤O 

    competitor analysis Ävª§ªÌ¤ÀªR 

    complaint handling §ë¶D³B²z 

    component materials and parts markets ²Õ¦¨§÷®Æ©M¹s³¡¥ó¥«³õ 

    computerized ordering ­pºâ¾÷¤Æªº­qÁÊ 

    conclusive research ½T©w©Ê¬ã¨s 

    conditions of demand »Ý¨D±¡ªp 

    conflict and resolution strategies ½Ä¬ð©M¸Ñ¨M¾Ô²¤ 

    conformance to specifications »P³W®æ¤@­P 

    conformance ¤@­P©Ê 

    confrontation strategy ¹ï§Ü¾Ô²¤ 

    conjoint measurement Áp¦X´ú«×ªk 

    conjunctive model Áp¦X¼Ò«¬ 

    consumer decision-making ®ø¶OªÌ¡]ÁʶR¡^¨Mµ¦ 

    consumer goods channels ®ø¶O«~¤À¾P´ë¹D 

    Consumer Goods Pricing Act, USA ¬ü°ê®ø¶O«~©w»ùªk®× 

    consumer goods ®ø¶O«~ 

    consumer markets ®ø¶O«~¥«³õ 

    consumer needs ®ø¶OªÌ»Ý¨D 

    consumer packaged-goods firms ®ø¶OªÌ¥]¸Ë­¹«~¤½¥q 

    consumer promotion ®ø¶OªÌ«P¾P 

    consumer tests ®ø¶OªÌ´ú¸Õ 

    consumer/household market ®ø¶OªÌ/®a®x¥«³õ 

    consumers¡¦ perceptions ®ø¶OªÌ·Pª¾ 

    consumption ®ø¶O 

    contests ÄvÁÉ 

    contingency planning ÅvÅÜ­p¹º 

    contract construction «´¬ù«Ø¿v·~ 

    contract manufacturing «´¬ù¨î³y·~ 

    contraction/strategic withdrawal strategy ¦¬ÁY/¾Ô²¤©ÊºM°h¾Ô²¤ 

    contractual entry modes «´¬ù¦¡¶i¤J¼Ò¦¡ 

    contractual vertical marketing systems ¦X¬ù¦¡««ª½Àç¾P«Y²Î 

    contribution margin analysis Ãä»Ú°^Äm¡]°^Äm¤ò§Q¡^¤ÀªR 

    contributrion margin Ãä»Ú°^Äm 

    control strategies ±±¨î¾Ô²¤ 

    convenience food stores «K§Q­¹«~°Ó©± 

    convenience goods «K§Q«~ 

    convenience ªA°Èªº«K§Q©Ê 

    Cool Whip ²M²Dºû´¶ 

    co-operative advertising ¦X§@©Ê¼s§i 

    co-ordination and conflict resolution ¨ó½Õ»P½Ä¬ð¸Ñ¨M 

    co-production ¦X§@¥Í²£ 

    core benefit proposition (CBP) ®Ö¤ß§Q¯q¤è®×/´£Ä³ 

    corollary-data method ±À©w¼Æ¾Úªk 

    corporate HQ ¤½¥qÁ`³¡ 

    corporate scope ¤½¥q¡]¸gÀç¡^½d³ò 

    corporate strategy ¤½¥q¾Ô²¤ 

    corporate vertical marketing systems ¤½¥q¦¡««ª½Àç¾P«Y²Î 

    corporate/institutional advertising ¹ÎÅé/ªÀ·|¤½¦@¾÷ºc¼s§i 

    corrective action ÁB¥¿¦æ°Ê 

    cost analysis ¦¨¥»¤ÀªR 

    cost effectiveness ¦¨¥»¦³®Ä©Ê 

    cost leadership strategy ¦¨¥»»â¥ý¾Ô²¤ 

    cost of capital ¸ê¥»¦¨¥» 

    cost of goods sold (COGS) ²£«~¾P°â¦¨¥» 

    cost reductions ­°§C¦¨¥»²£«~ 

    cost-and-volume relationship ¦¨¥»-¼Æ¶qÃö«Y 

    cost-oriented pricing ¦¨¥»¾É¦V©w»ùªk 

    cost-plus/mark-up pricing ¦¨¥»¥[¦¨/·¸»ù©w»ùªk 

    costs and benefits of marketing functions Àç¾P¾¯àªº¦¨¥»©M®Ä¯q 

    costs of competitors Ävª§ªÌ¦¨¥» 

    costs of distribution ¤À¾P¦¨¥» 

    countertrade ¹ïµ¥¶T©ö 

    coupons Àu´f¨é 

    courtesy §»ª 

    coverage of geographic market ¦a°ì©Ê¥«³õªº½d³ò 

    coverage of relevant retailers ¬ÛÃö¹s°â°Óªº¾P°â½d³ò 

    credibility «HÅA 

    credit terms «H¶U±ø´Ú 

    critical assumptions ÃöÁä°²³] 

    cross-elasticity ¥æ¤e¼u©Ê 

    customary pricing ²ßºD©Ê©w»ùªk 

    customer analysis ÅU«È¤ÀªR 

    customer contact ÅU«È±µÄ² 

    customer demand ÅU«È»Ý¨D 

    customer intimacy ÅU«È¿Ë±K«× 

    customer loyalty ÅU«È©¾¸Û«× 

    customer need ÅU«È»Ý­n 

    customer organization of sales force «ö«È¤á²Õ´¾P°â¶¤¥î 

    customer retention ÅU«Èºû«Y/«O¯d 

    customer satisfaction ÅU«Èº¡·N«× 

    customer segment pricing ÅU«È²Ó¤À¥«³õ©w»ù 

    customer service ÅU«ÈªA°È 

    customer-oriented pricing ÅU«È¾É¦V©w»ùªk 

    customers¡¦ perception ÅU«È·Pª¾ 

    customers¡¦ preferences ÅU«È°¾¦n 

    customers¡¦ price sensitivity ÅU«Èªº»ù®æ±Ó·P«× 

    customizing ©w¨î 

    D data collection ¼Æ¾Ú¦¬¶° 

    data confidentiality ¼Æ¾Ú«O±K 

    data research ¼Æ¾Ú¬ã¨s 

    data sources ¼Æ¾Ú¨Ó·½ 

    dealers ¸g¾P°Ó 

    deceptive advertisements ´ÛÄF©Ê¼s§i 

    deciders ¨Mµ¦ªÌ 

    declining markets °I°h¥«³õ 

    decoding ¸Ñ½X 

    defect rate ¯Ê³´²v 

    defender strategy ¨¾¿m«¬¾Ô²¤ 

    defensive new-product development strategy ¨¾¿m©Ê·s²£«~¶}µo¾Ô²¤ 

    defensive positioning ¨¾¿m©Ê©w¦ì 

    delivery time ¥æ¥I®É¶¡ 

    delivery °t°e 

    Dell Computers À¹º¸­pºâ¾÷¤½¥q 

    Delta Airlines ¤T¨¤¬w¯èªÅ¤½¥q 

    demand characteristics »Ý¨D¯S¼x 

    demand curve »Ý¨D¦±½u 

    demand-oriented pricing »Ý¨D¾É¦V©w»ùªk 

    demographic environment ¤H¤f²Î­pÀô¹Ò 

    department stores ¦Ê³f°Ó©± 

    dependability ¥i¾a©Ê 

    deregulation ©ñªQºÞ¨î 

    derived demand ­l¥Í»Ý¨D 

    descriptive research ´y­z©Ê¬ã¨s 

    design decisions ³]­p¨Mµ¦ 

    desired percentage mark-up on retail ¹w´Á¹s°â§Q¼í²v 

    desired percentage return ¹w´Á¦^³ø²v 

    determinant attributes ÃöÁäÄݩʠ

    determinants ¨M©w¦]¯À 

    different responses ®t§O¤ÏÀ³ 

    differentiated defender strategy ®t²§¤Æ¨¾¿m¾Ô²¤ 

    differentiated marketing ®t²§¤ÆÀç¾P 

    differentiation over time ¤£¦P®É¶¡ªº®t²§ 

    differentiation strategy ®t²§¤Æ¾Ô²¤ 

    differentiation ®t²§¤Æ 

    diffusion of innovation theory ³Ð·sÂX´²²z½× 

    dimension ¦]¯À 

    dimensions of quality ½è¶qºû«× 

    direct costing profitability analysis ª½±µ¦¨¥»¬Õ§Q©Ê¤ÀªR 

    direct mail ª½±µ¶l±H 

    direct marketing via advertising media ³q¹L¼s§i´CÅ骺ª½±µÀç¾P 

    direct marketing ª½±µÀç¾P 

    direct product profitability (DPP) ª½±µ²£«~¬Õ§Q©Ê/§Q¼í²v 

    direct selling ª½¾P 

    discount rate ¶K²{²v 

    discount stores §é¦©°Ó©± 

    discount §é¦© 

    discount/premium price policies §é¦©/·¸»ùµ¦²¤ 

    discriminant analysis ®t²§¤ÀªRªk 

    discriminatory adjustments ª[µø»ù®æ½Õ¾ã 

    discriminatory pricing adjustments ª[µø©w»ù½Õ¾ã 

    disjunctive model ¤ÀÂ÷¼Ò«¬ 

    display space ³¯¦CªÅ¶¡ 

    disposable income ¥i¤ä°t¦¬¤J 

    dissonance-attribution hierarchy ¤£©M¿Ó-ÂkÄݼh¦¸µ²ºc 

    distribution channel designs ¤À¾P´ë¹D³]­p 

    distribution channel objectives ¤À¾P´ë¹Dªº¥Ø¼Ð 

    distribution channel ¤À¾P´ë¹D 

    distribution decisions ¤À¾P¨Mµ¦ 

    distribution policies ¤À¾Pµ¦²¤ 

    distribution ¤À¾P 

    distributor/store (private lables) brands ¤À¾P°Ó/¨p¦³«~µP 

    distributors ¤À¾P°Ó 

    diversification ¦h¤¸¤Æ 

    divest ºM°h 

    divest ¥XÅý 

    divestment or liquidation ¦¬¦^§ë¸ê©Î²Mºâ 

    dividend ¬õ§Q 

    dogs ½Gª¯Ãþ 

    domestic target marketing strategies °ê¤º¥Ø¼Ð¥«³õ©w¦ìªºÀç¾P¾Ô²¤ 

    dropping products ©ñ±ó²£«~ 

    dry cleaning ·F¬~ 

    dual/two channel distribution systems Âù­«¤À¾P«Y²Î 

    duplication ¡]´CÅé¡^­«´_ 

    DuPont §ù¨¹¤½¥q 

    durability ­@¥Î©Ê

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